Privacy Policy
Last updated: 1 August 2026
Exclusief Entertainment respects the privacy of visitors to gedachtenlezer.nl and handles personal data carefully. In this privacy policy, we explain which personal data we collect, why we process this data, and what rights you have.
1. Responsible
The responsible party for the processing of personal data via this website is:
Exclusief Entertainment
Peerhegge 12
6225 KC Maastricht
Chamber of Commerce number: 54399203
Email address: info@robcharles.nl
Exclusief Entertainment is active in the field of performing arts.
2. What personal data do we process?
Depending on how you use our website, we may process the following personal data:
your name;
your company name;
your email address;
your phone number;
data about your event, such as the date, location, occasion, and expected number of guests;
information you fill in yourself in a contact or application form;
correspondence you have with us;
technical data, such as your IP address, browser type, device type, and data about your use of the website;
cookie data, to the extent that the website uses cookies.
We ask you not to provide sensitive or special personal data via the contact form, unless this is necessary and we explicitly request it from you.
3. Why do we process personal data?
We may use your personal data for the following purposes:
to answer questions and information requests;
to process requests for performances, entertainment or other services;
to prepare and send quotes;
to execute agreements and arrangements made;
to maintain contact before, during and after an event;
to manage our administration;
to send and process invoices and payments;
to improve, secure and technically operate the website;
to analyse the use of the website, as far as this is legally permitted;
to comply with legal obligations;
to handle complaints or legal disputes.
4. Grounds for processing
We process personal data only when there is a valid legal basis for doing so. Depending on the situation, this may be:
the processing is necessary to perform a contract or to take steps at your request before a contract is concluded;
we must comply with a legal obligation, such as tax or administrative retention obligations;
we have a legitimate interest, for example, to respond to requests, secure our website and improve our services;
you have given consent, for example for certain cookies or marketing communication.
When we process data based on consent, you can always withdraw this consent. Withdrawing consent does not affect processing that has already taken place lawfully.
5. Contact and quote requests
When you contact us via the website, by phone or by email, we use your data to handle your question or request.
In a request for a performance, we may ask for, among other things:
the date and location of the event;
the type of event;
the number of guests;
the desired performance or service;
your contact and billing information;
other information necessary to prepare a suitable quote.
Without this information, we may not be able to fully process your request.
6. Retention periods
We do not retain personal data longer than necessary for the purpose for which it was collected, unless we are legally obliged to keep the data longer.
As a rule, we apply the following retention periods:
contact requests that do not lead to an agreement: a maximum of two years after the last contact;
quotes and correspondence regarding a possible assignment: a maximum of two years after the last contact, unless a longer period is necessary;
customer, contract, invoice, and payment data: for the applicable legal tax retention period;
data required for a complaint or legal dispute: as long as necessary to handle the complaint or dispute;
cookie and analytics data: according to the retention period of the relevant cookie or analytics tool.
Data may be deleted earlier when they are no longer needed.
7. Sharing personal data with others
We do not sell your personal data.
We may share personal data with parties that support us in our business operations, such as:
the supplier and hosting party of our website;
our email provider;
accounting or administrative service providers;
payment providers;
IT and security service providers;
suppliers necessary for the execution of an event;
legal or professional advisors;
government authorities when we are legally required to provide data.
These parties only receive the data that is necessary for their work. When a party processes personal data on our behalf, we make agreements about privacy and security where necessary.
8. Processing outside the European Economic Area
Some service providers may process personal data outside the European Economic Area.
When this happens, we ensure an appropriate legal basis and suitable safeguards, such as an adequacy decision from the European Commission or approved standard contractual clauses.
9. Cookies
Gedachtenlezer.nl may use cookies and similar techniques.
Functional cookies
Functional cookies are necessary for the website to function properly. Generally, no consent is required for the placement of strictly necessary cookies.
Analytical cookies
Analytical cookies help us understand how visitors use the website. When these cookies have no or only minimal impact on your privacy, they can be used without consent under certain conditions.
Marketing and tracking cookies
Marketing or tracking cookies are only placed after you have given your consent, where consent is legally required.
Through the cookie banner, you can set your preferences and, when the website functionality used supports this, change or withdraw them later.
More information about the cookies actually used, providers, purposes, and retention periods must be included in the cookie policy or in the cookie settings of this website.
10. Security
We take appropriate technical and organisational measures to protect personal data against:
loss;
unauthorised access;
unwanted disclosure;
unauthorised alteration;
abuse or destruction.
However, no website or digital data transmission can be completely guaranteed as risk-free.
11. Your privacy rights
Depending on your situation, you have the right to:
receive information about the processing of your personal data;
access your personal data;
to have incorrect or incomplete data corrected;
to have your personal data deleted;
to have the processing of your personal data restricted;
to object to certain processing;
to receive your data in a portable format;
to withdraw previously given consent;
not to be subject to solely automated decision-making with significant consequences, where applicable.
You can send a request to:
Clearly state which right you wish to exercise in your request. To prevent misuse, we may ask you to confirm your identity in an appropriate manner. Please make unnecessary data, such as your passport photo and citizen service number, unreadable when you provide an identity document.
We will generally respond to your request within one month. For complex or multiple requests, this period may be extended in accordance with the GDPR.
12. Submitting a complaint
Do you have a complaint about the way we handle your personal data? Please first contact us via info@robcharles.nl so that we can seek a solution.
You also have the right to submit a complaint to the Data Protection Authority.
13. Data of minors
Our website and services are not specifically aimed at children under the age of sixteen. We do not knowingly collect personal data from minors without the consent of a parent or legal representative.
Do you think that we have collected data from a minor without valid consent? If so, please contact us so that we can investigate the data and remove it if necessary.
14. Links to other websites
Our website may contain links to third-party websites, such as social media, video platforms, or partners. We are not responsible for the privacy policy or the processing of personal data by these external parties.
We advise you to read the privacy policy of the relevant website.
15. Changes to this privacy policy
We may amend this privacy policy when our services, website, or applicable laws and regulations change.
The most recent version is always published on gedachtenlezer.nl. At the top of the policy is the date it was last updated.
16. Contact
If you have questions about this privacy policy or the processing of your personal data, please contact:
Exclusief Entertainment
Peerhegge 12
6225 KC Maastricht
Chamber of Commerce number: 54399203
Email address: info@robcharles.nl